Customer Reviews

Job review from in Trumbull, CT 06611 on 07/09/19

Overall Rating:

4.6  out of 5
Our Overall Service
Please see comment about salesperson. Every other division is 5 star
Call Representative
No problems at all
Sales Process
I was disappointed that when we were given our estimate, Keith did not makes us aware that the crew would not be able to get under our porch. We incurred an additional $800.00 expense. I think he should have advised about this before we signed contract. When made aware of that expense, he said it had already caused a delay when the crew arrived and could not continue. That shouldn't have been my problem. My husband asked him to consider splitting that expense with us and the response was we had already caused a delay. I'm honestly not sure we would have proceeded with that portion of the job if I'd been aware. Insulating the roof might have been more than enough.
Our Installation Crew
Excellent
The Cleanup Process
Excellent

What type of work did you have done:

Insulation

What made you choose our company:

Larry Janesky's reputation. Overall, (except for the $800 hiccup) we are more than satisfied.

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